As a business, you have got stepped way out of line taking a public situation on this. However the situation you’ve taken successfully favors “discrimination†versus all other people that are entitled to the special protective provisions liked by a privileged minority.
I'm sorry to declare that our encounter in the AA counter in Newark was less than stellar – Of The 2 consumer service reps in the counter helping travellers checking in, just one committed her time to ONLY Top notch travellers, and the other girl seemed to do as tiny as possible – way too occupied worrying about what Absolutely everyone else was executing – all except what she could possibly be carrying out! As the road grew more time, the much less fascinated she grew to become, and her Angle was horrific – It took us less time to get to your Airport than it did standing in line to check in! (more than an hour or so with only four persons in front of us). By the point we stepped up on the counter – a new agent received on board – we needed to “quiet ourselves down†– you could think about how one other forty or so folks started to really feel guiding us! As you constantly attempt to tell us, you “care†regarding the passenger, which particular person could use a bit of Angle adjustment – or find her another situation!
Talking with the American Airlines consultant is usually a problem. Did you go with the exact same inconvenience or was you encounter improved that almost all. Share your feelings with us.
For those who took enough time to hire qualified folks to operate for the Airways then Probably you wouldn’t be during the monetary wherewithal that you’re encountering. Probably you wouldn’t should persistently oversell your seats so that travellers boycott your airline and use other additional respected and dependable providers for example Southwest or United.
I've to admit that I was selfishly delighted to have the ability to reserve my flight prior to your entire other clients and the agent was ready to get rid of the costs.
I've flown your airline two periods in the final twelve months and experienced a person man that actually works for me to fly very last week on the non prevent flight you guys can’t even obtain a non prevent flight punctually.
I have already been to the mobile phone for three hours endeavoring to resolve an issue where my bag was split open and my belongings missing.
My spouse And that i experienced firstclass tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We have been speculated to get there in Denver at 1:30 pm. The leg away from Charlotte, nc was an complete nightmare. We were being delayed, had a crew alter, no water or ice, and so forth.
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AA shed my baggage in Miami by not possessing it with me on my flight to Talahassee, Fl and when I lodged a criticism they gave me a file locator to examine position. It took three times to have my luggage And that i had to travel to Panama Town Aprt to receive my luggage soon after Tallahassee Aprt obtained it and sent it to Atlanta then to Computer by Delta.
So base line…..Except you come back to me with some sort of consideration, you’ll under no circumstances see me again.
The worst flight experience of my everyday living was using my spouse and children of 16 on American Airlines. Missing our baggage the two means. We won't be flying American once again.
under no circumstances ever been given this sort of inadequate service and a business that merely doesn’t care about there spending customers
I flew from Orlando to Dallas to Las Vegas yesterday and look these up After i obtained home and unpacked, I found among my merchandise was missing from considered one of my checked baggage.It was a shaving package which was within a zippered pocket on the surface of a bag. I named shopper service in Las Vegas and was told there's nothing they might do.